These terms govern every account action you take on aaabet — from opening your account and placing a bet to requesting a withdrawal through Upay or Bank Transfer. Access and eligibility depend on your local law and the region you are in; read through before you use the platform.
Account access rules
Upay & Bank Transfer terms
Eligibility by local law
User rights & obligations
POLICY POSTURE
How These Terms Apply to Your Account
By creating an account on aaabet and using any part of the platform — the sportsbook, live casino, slots or any transaction feature — you accept the terms set out here in full. These terms form the agreement between you and aaabet. If any part of this agreement conflicts with your understanding, stop using the platform and contact support before proceeding. Eligibility is your responsibility. Access to aaabet, including sports betting and casino features, depends entirely on whether it is lawful in your location under Bangladesh law and any applicable local regulations. We do not make eligibility determinations on your behalf. You must satisfy yourself that using the platform is permitted where you are before you deposit or place any bet. Transactions processed through Upay and Bank Transfer are subject to the limits, verification steps and processing conditions shown in your account at the time of the transaction. The figures visible in your account dashboard are the operative ones — not any amounts referenced in third-party materials. We may update these terms when our operating conditions change. When we do, the updated version is posted here and takes effect from the date shown at the top of this page. Continued use of the account after a change constitutes acceptance of the updated terms.
Upay
Bank Transfer
Bangladesh eligibility
Account dashboard
Local law compliance
WHAT IS COVERED
Where This Policy Applies and What It Covers
These terms apply specifically to your use of aaabet. Four distinct areas fall inside or outside the scope of this agreement — understanding each one helps you know what we are responsible for and what sits with you or a third party.
Account Access
All login activity, account creation steps, identity verification and session management on aaabet fall within this policy. Any access restriction we apply to your account — for security or eligibility reasons — is governed by these terms.
Transactions
Deposits and withdrawals processed through Upay and Bank Transfer are covered here. The amounts, limits and verification requirements shown in your account at the time of a transaction are the binding figures — not estimates from any external source.
Site Content
The sportsbook markets, live casino tables, slot titles and any promotional content published on aaabet are covered by these terms. Availability of specific content — including cricket betting markets — may vary based on your location and local law.
Third-Party Services
Payment processors, game studios and any external link you follow from aaabet operate under their own terms. We are not responsible for the policies, availability or conduct of third-party services once you leave or transact outside our direct platform controls.
YOUR PRACTICAL OPTIONS
Actions You Can Take Under These Terms
These terms are not one-directional. There are specific steps you can take to review your own records, correct account details and raise questions through our support channels. Knowing these steps means you can act quickly if something looks wrong in your account. Your transaction history is available directly in your account dashboard after login — every deposit through Upay or Bank Transfer and every withdrawal request is logged there with its status. If a record looks incorrect, you can raise it with support and we will review the original transaction data. Account details such as your registered contact information can be updated through the account settings screen; some changes may require identity verification before they take effect. If you believe a term has been applied to your account in a way that does not match what is written here, contact our support team and reference the specific clause — we will respond and explain the basis of the decision.
Review Your Records
Your full transaction log is in the account dashboard after login. Each deposit and withdrawal entry shows its status and the payment method used — Upay or Bank Transfer — so you can check every entry yourself without contacting support first.
Correct Account Details
Update your registered name, contact number or linked payment account through the account settings screen. Changes that affect verification may require you to complete an identity check before they are confirmed in the system.
Raise a Question
If a term is unclear or has been applied in a way you do not expect, contact support directly. Reference the section of these terms you are asking about so our team can locate the relevant clause and give you a precise answer.
Request a Policy Explanation
You can ask us to explain any part of these terms at any time. Send your question through the support channels listed on this page and we will respond with a clear written explanation of how the relevant term applies to your account.
REACH OUR TEAM
Contact Us About These Terms
If you have a question about how these terms apply to your account, our support team is the right place to start. You can reach us through live chat, email or the in-app message thread — whichever is most practical from your phone. When you contact us about a terms question, include your account ID and the section of the policy you are referring to so we can respond precisely.
Live Chat
Open the live chat window from your account dashboard to speak with a support agent directly. This is the fastest route for urgent terms questions — the chat thread is saved in your account for reference.
Email Support
Send a written query to our support email address shown in your account settings. Email is suited for detailed terms questions where you need a written record of our response for your own files.
In-App Message
Use the message thread inside the aaabet mobile interface to raise a terms question without leaving the app. Replies are delivered to the same thread so the conversation stays in one place on your phone.
HOW WE HANDLE THIS
Policy Handling, Account Security and Data Retention
These terms set out how aaabet manages data tied to your account, how long we keep it, and the steps you can take when you want something changed or removed. Account security practices, cookie use and the process for requesting changes are all governed by the same framework described here.
Account Data & Retention
We retain your account data — including transaction records for Upay and Bank Transfer activity — for as long as your account is active and for a period thereafter as required by applicable law. The retention period relevant to your account is shown in our privacy policy, linked from the account settings screen.
Cookies & Session Handling
We use cookies to maintain your login session, remember your account preferences and keep your mobile browsing state consistent between visits. You can review which cookies are active through your browser settings. Disabling session cookies may affect your ability to stay logged in across pages.
Account Security Practices
Your account credentials are your responsibility under these terms. If you suspect unauthorised access, report it through the live chat or email support channel immediately. We will review the session log tied to your account and act on the findings in line with these terms.
Requesting Changes
To request correction or deletion of account data, or to ask about how a specific term applies to your account, contact support in writing through the email channel. Include your account ID and the nature of the request so we can process it without unnecessary back-and-forth.
TERMS QUESTIONS ANSWERED
Frequently Asked Questions About These Terms
Real questions about how these terms work on your aaabet account — answered directly.
Do these terms apply to my Upay and Bank Transfer transactions?
Yes. Every deposit and withdrawal processed through Upay or Bank Transfer on your aaabet account is governed by these terms. The specific limits and verification steps shown in your account at the time of the transaction are the operative conditions — check your dashboard for the current figures.
Can I use aaabet from Bangladesh?
Access depends on whether doing so is lawful under Bangladesh law and any applicable local regulations in your specific area. We do not make that determination for you. You are responsible for satisfying yourself that use is permitted where you are before you create an account or place a bet.
What happens if aaabet updates these terms?
When we update these terms, the revised version is published on this page with a new effective date shown at the top. Continuing to use your account after the update date means you accept the revised terms. If you do not accept a change, contact support before using the account further.
How do I raise a dispute about how a term was applied to my account?
Contact support via live chat or email and reference the specific section of the terms you are questioning. Include your account ID. We will review the relevant transaction or session data and give you a written explanation of how the term applies in your case.
Can I ask aaabet to delete my account data?
You can submit a data deletion request through the email support channel. Include your account ID and specify what you want removed. We will process your request in line with applicable law — some data may need to be retained for a defined period regardless of the request.
Where do I find the current transaction limits for my account?
Transaction limits for Upay and Bank Transfer deposits and withdrawals are shown inside your account dashboard after login. These figures reflect your account's current state and any verification level you have reached — they are not fixed across all accounts.